Terms & Conditions
- Acceptance of Terms.
- Mail Everything Inc. (“Mail Everything”, “we” or “our”) provides its Service (as defined below) to you (“you”, “your” or “Vendor”) subject to this Terms of Service agreement (“TOS”). By accepting this TOS or by accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this TOS. If you are entering into this TOS on behalf of a company, business or other legal entity, you represent that you have the authority to bind such entity and its affiliates to this TOS, in which case the terms “you” or “your” shall refer to such entity and its affiliates. If you do not have such authority, or if you do not agree with this TOS, you must not accept this TOS and may not use the Service.
- Mail Everything may change this TOS from time to time by providing thirty (30) days prior notice either by emailing the email address associated with your account or by posting a notice on the its website at www.MailEverything.com or on the Mail Everything Platform (as defined below). You can review the most current version of this TOS at any time at https://Mail Everything.com/terms-of-service/ or by logging into your account on the Mail Everything Platform. The revised terms and conditions will become effective thirty (30) days after we post or send you notice of such changes, and if you use the Service after that date, your use will constitute acceptance of the revised terms and conditions. If any change to this TOS is not acceptable to you, your only remedy is stop using the Service and send a cancellation email to support@MailEverything.com.
- As part of the registration process, you will identify an administrative user name and password for your account (“Account”). You may use the administrative user name and password to create standard users (each with a user password).
- Description of Service.
The “Service” include, without limitation, (a) the receipt, storage, packaging, and shipment of physical goods sold by Vendor (the “Goods”) pursuant to orders provided by Vendor (the “Orders”), (b) Mail Everything’s proprietary platform and associated technology, in object code format only, which is made available by Mail Everything to you and, when technically feasible and when implemented by you and Mail Everything, is intended to permit you to, among other things, to receive Orders for Goods and fulfill such Orders via Mail Everything’s fulfillment centers, and (the “Mail Everything Platform”), and (c) all data, reports, text, images, sounds, video, and content, including any offline reports, pricing matrices, or other content, made available through any of the foregoing (collectively referred to as the “Content”). Any new features added to or augmenting the Service are also subject to this TOS. Mail Everything shall make commercially reasonable efforts to furnish all personnel, materials, equipment, supplies, and other ancillary accessories necessary to perform the Service.
- General Conditions/ Access and Use of the Service.
- Subject to the terms and conditions of this TOS, you may access and use the Service only for lawful purposes. All rights, title and interest in and to the Service and its components will remain with and belong exclusively to Mail Everything. You shall not (a) sublicense, resell, rent, lease, transfer, assign, time share or otherwise commercially exploit or make the Service available to any third party; (b) use the Service in any unlawful manner (including without limitation in violation of any data, privacy or export control laws) or in any manner that interferes with or disrupts the integrity or performance of the Service or its components, or (c) modify, adapt or hack the Service to, or otherwise attempt to gain unauthorized access to the Service or its related systems or networks. You shall comply with any codes of conduct, policies or other notices Mail Everything provides you or publishes in connection with the Service, and you shall promptly notify Mail Everything if you learn of a security breach related to the Service.
- Any software that may be made available by Mail Everything in connection with the Service (“Software”), including but not limited to the Mail Everything Platform, contains proprietary and confidential information that is protected by applicable intellectual property and other laws. Subject to the terms and conditions of this TOS, Mail Everything hereby grants you a non-transferable, non-sublicensable and non-exclusive right and license to use the object code of any Software on a single device solely in connection with the Service, provided that you shall not (and shall not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code or sell, assign, sublicense or otherwise transfer any right in any Software. You agree not to access the Service by any means other than through the interface that is provided by Mail Everything for use in accessing the Service. Any rights not expressly granted herein are reserved and no license or right to use any trademark of Mail Everything or any third party is granted to you in connection with the Service.
- You are solely responsible for all data, information, feedback, suggestions, text, content and other materials that you upload, post, deliver, provide or otherwise transmit or store (hereafter “Post(ing)”) in connection with or relating to the Service (“Your Content”). For every email sent outside of your organization via the Service, you acknowledge and agree that Mail Everything shall have the right to automatically add an identifying footer in accordance with our standard policies then in effect. You agree to cooperate with and provide reasonable assistance to Mail Everything in promoting and advertising the Service.
- You are responsible for maintaining the confidentiality of your login, password and account and for all activities that occur under your login or account. Mail Everything reserves the right to access your account in order to respond to your requests for technical support. By posting Your Content on or through the Service, you hereby do and shall grant Mail Everything a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable and transferable license to use, modify, reproduce, distribute, display, publish and perform Your Content in connection with the Service. Mail Everything has the right, but not the obligation, to monitor the Service, Content, or Your Content. You further agree that Mail Everything may remove or disable any Content at any time for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content), or for no reason at all.
- You understand that the operation of the Service, including Your Content, may be unencrypted and involve (a) transmissions over various networks; (b) changes to conform and adapt to technical requirements of connecting networks or devices and (c) transmission to Mail Everything’s third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to operate and maintain the Service. Accordingly, you acknowledge that you bear sole responsibility for adequate security, protection and backup of Your Content. Mail Everything will have no liability to you for any unauthorized access or use of any of Your Content, or any corruption, deletion, destruction or loss of any of Your Content.
- You shall be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Service, including, without limitation, modems, hardware, server, software, operating system, networking, web servers, long distance and local telephone service (collectively, “Equipment”). You shall be responsible for ensuring that such Equipment is compatible with the Service (and, to the extent applicable, the Software) and complies with all configurations and specifications set forth in Mail Everything’s published policies then in effect. You shall also be responsible for maintaining the security of the Equipment, your Account, passwords (including but not limited to administrative and user passwords) and files, and for all uses of your Account or the Equipment with or without your knowledge or consent.
- Under no circumstances, and at no time, during the Term or after, are you permitted to enter Mail Everything’s facilities, fulfillment centers, or premises without prior express notice. As your Goods may be commingled with the Goods of other vendors in Mail Everything’s facilities, under no circumstances, during the Term or after, may you access the Goods while the Goods are stored in Mail Everything’s facilities, without prior express consent of Mail Everything.
- The failure of Mail Everything to exercise or enforce any right or provision of this TOS shall not be a waiver of that right. You acknowledge that this TOS is a contract between you and Mail Everything, even though it is electronic and is not physically signed by you and Mail Everything, and it governs your use of the Service.
- Mail Everything reserves the right to use your name and/or company name as a reference for marketing or promotional purposes on Mail Everything’s website and in other communication with existing or potential Mail Everything customers. To decline Mail Everything this right you need to email support@Mail Everything.com stating that you do not wish to be used as a reference.
- Subject to the terms hereof, Mail Everything may (but has no obligation to) provide technical support services, through email in accordance with our standard practice.
- Service Fees.
- “Service Fees” are the fees for any Service and any third-party fees (including, but not limited to carrier fees, shipping fees, rates of duty, international brokerage charges, freight charges, insurance premiums, or other charges given during Vendor’s use of the Service).
- Vendor shall pay the following Service Fees:
- An initial receiving fee to inventory and store the Goods if Vendor’s incoming materials are outside of Mail Everything’s posted Receiving Guidelines, then Vendor shall pay $35.00 per hour for the remainder of the time required to inventory and store the Goods;
- A calculated cubic foot storage cost which may be custom for each vendor or a $5.00 monthly bin fee, whichever is applicable, that shall be due for any whole or partial month, beginning on the date that inventory is delivered to Mail Everything; and
- Fulfillment charges, which shall be calculated based on the final destination, dimensions of the final packaged shipment, and speed of shipment selected.
- Based upon the dimensions and final destination of the final packaged shipment, Mail Everything shall use its software to browse through the following carriers: United Parcel Service, Inc. (“UPS”), United States Postal Service (“USPS”) and DHL Express (“DHL”) (each, individually, a “Carrier,” and collectively, the “Carriers”), to find the lowest shipping rate for the most reliable shipping option for the desired speed. Mail Everything may also ship via the Vendor’s preferred or ‘defaulted’ shipped method, as listed in the Vendor’s profile on Mail Everything’s software.
- Quotations for the Service and Service Fees are for informational purposes only, are subject to change without notice, and shall not under any circumstances be binding upon Mail Everything. Quotations accepted through the Service’s online interface are estimates based on the information available at the time made. The final rates and Service Fees may vary based upon the shipment actually tendered, the work actually performed, or a number of factors such as carrier shipping prices, the actual characteristics of your product, the delivery address, and service requested during the normal course of delivery. Mail Everything reserves the right to bill the Service Fees based on actual charges at any time after the Service is rendered. Mail Everything specifically disclaims liability for any shipping rate errors due to inaccurate or incomplete information, such as dimensions and weights.
- Mail Everything reserves the right to adjust its pricing in response to currency fluctuations, including but not limited to, currency conversation rate changes, conversion fee changes, and/or discount rate changes.
- For the avoidance of doubt, Mail Everything may distribute Goods between fulfillment centers in its fulfillment network (and partner warehouses) for efficiency in fulfilling and shipping Orders; while such distribution will not affect availability to fulfill and ship Orders, it may affect the amount of sales tax on any such Goods. Mail Everything shall provide Vendor with notice of any such distribution so the correct sales tax can be applied.
- Vendor acknowledges that it is responsible for, and agrees to reimburse Mail Everything for, all reversals, charge-backs, claims, fees, fines, penalties and other liability incurred by Mail Everything (including costs and related expenses) that are caused by or arising out of payments that Vendor authorizes or accepts.
- Vendor acknowledges that any charge backs or fines that occur from shipments originating from our facility that are the responsibility of Mail Everything will be credited on the next invoice that is generated. Vendor must provide proof and documentation of the charge back within 60 days of the shipment. Credits to the account will be limited to the maximum fulfillment charge for that shipment.
- Vendor acknowledges and agrees that all fees, charges, and any other rates or amounts charged by Mail Everything to you hereunder are exclusive of applicable value added, sales/use or inventory and service taxes (“Transaction Taxes”) which may be levied in connection with the supply by Mail Everything of the Service to you. Where applicable, you shall pay all Transaction Taxes arising in respect of the Service Fees or other amounts charged to Mail Everything by you.
- All dollar amounts stated in this TOS and the website will be in US dollars unless otherwise specified.
- Payment processing Service for Users on the Service are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Service Agreement”). By agreeing to this TOS of Use or continuing to operate as a User on the Service, you agree to be bound by the Stripe Service Agreement, as the same may be modified by Stripe from time to time. As a condition of the Mail Everything enabling payment processing Service through Stripe, you agree to provide Mail Everything accurate and complete information about you and your business, and you authorize Mail Everything to share it and transaction information related to your use of the payment processing Service provided by Stripe.
- As a general rule, Stripe will collect payment from a Vendor for Service Fees due on a daily, weekly or monthly basis depending on the account set-up; if necessary, payment may instead be collected at a later point. Please note that Mail Everything cannot control any fees that may be charged to a Vendor by his or her bank related to Stripe’s collection or disbursement of such payment, and Mail Everything disclaims all liability in this regard.
- When you use the Service, all charges for the Service and any additional fees payable to Mail Everything will be charged to the credit card associated with your Stripe account. You agree to pay Mail Everything the amount that is specified in accordance with this TOS. If you dispute any charges you must let Mail Everything know within thirty (30) days after the date that Mail Everything invoices you.
- Vendor agrees and acknowledges that Mail Everything shall maintain a warehouseman’s lien under the UCC for all Goods in Mail Everything’s possession, regardless of whether a specific receipt is issued by Mail Everything, to cover all charges set forth in this Agreement. In the event Mail Everything is required to exercise its lien, Vendor shall be responsible for all necessary and reasonable costs incurred by Mail Everything including, but not limited to, reasonable attorney fees.
- Vendor acknowledges that the Goods stored or warehoused by Mail Everything are not insured against loss or damage by Mail Everything, and Vendor shall be solely responsible for obtaining insurance coverage for the Goods. Vendor acknowledges that Mail Everything has highly recommended that Vendor purchase business property insurance from a reputable insurance provider notwithstanding the value of the Goods, and Vendor represents and warrants that it has secured such insurance.
- Vendor agrees that Mail Everything’s liability for any damage caused to the Goods shall be limited to the actual product value of the Goods, which shall be measured by the original purchase invoice from the manufacturer/supplier. Mail Everything shall not be liable for any loss or damage to the Goods unless the loss or damage was directly caused by Mail Everything’s gross negligence or willful misconduct.
- In the event of a lost or damaged order, Mail Everything will file a claim with USPS or UPS, if Vendor is shipping on Mail Everything’s account, for Goods valued at less than or equal to $100.00. Mail Everything MAY NOT file claims for Mail Innovation, DHL Global Mail, SurePost, SmartPost (Ground Economy), USPS Media Mail, or USPS First Class Shipments, unless additional shipping insurance is purchased. A credit will be applied on the next invoice for the amount the Carrier paid to Mail Everything. If the Carrier denies the claim, Vendor agrees that under no circumstances will Mail Everything be liable for the cost of goods in the shipment.
- Any invoice containing shipping charges is subject to a 6% late fee. To avoid this charge invoices must be paid on time, or auto-pay may be enabled on your account.
- Vendor acknowledges that any fulfillment errors may be credited to their account and be limited to the fulfillment cost of that order. Shipping charges will still apply.
- Inbound Shipments.
- Vendor represents and warrants to Mail Everything that (a) it is the legal owner and/or has lawful possession of the Goods and has the sole legal right to store and thereafter direct the release and/or delivery of the Goods, (b) there are no potential health, safety or environmental hazards associated with the warehousing or fulfillment of the Goods tendered to Mail Everything under this Agreement, and (c) the Goods do not contain any material that violates any federal, state and local law (collectively, “Laws”). If the Goods do not meet these standards, Vendor may incur additional fees from Mail Everything, or Mail Everything may reject the Goods. This may result in a delay and Vendor agrees that Mail Everything shall not be liable for any loss or damage as a result of such delay.
- Vendor shall provide Mail Everything, in a digital format through the Mail Everything dashboard, with bills of lading for the inventory of all inbound shipments of Goods prior to the shipment arriving to Mail Everything’s facility. All inbound shipments shall be properly labeled and clearly identify the units and quantities of carton, case, or master case. Vendor represents and warrants that the information set forth on any shipment or delivery document, including, without limitation, information as to count, weight, description and condition of the Goods, is accurate and complete and may be relied upon by Mail Everything. If any inbound inventory received doesn’t follow Mail Everything’s WRO instructions, it will be subject to delays, and the Vendor will be charged an initial $25 fee as well as additional daily charges reflecting $25/day for every day that it remains unsolved. If the items in such shipment cannot be identified by Mail Everything, they may be discarded and Mail Everything assumes no responsibility for any associated losses. The warehouse receiving order shall be attached to the side of the box and the product name shall be clearly and conspicuously written on the outside of box.
- All inbound shipments must be received and inventoried before the Goods shall be shipped.
- Upon receipt, Mail Everything may, at its sole discretion, verify the quantity of the Goods and inspect for any visible structural damage. Vendor acknowledges and agrees that Mail Everything has no obligation to verify the quantity, content, condition or quality of the Goods delivered to Mail Everything for storage and/or delivery. Mail Everything may, at its sole discretion, reject to store and/or deliver any Goods that it deems, in its sole discretion, to be improperly labeled or packaged or any Goods that contain any hazardous or illegal material.
- If there are any outstanding or pending Orders that need to be fulfilled first, Vendor shall notify Mail Everything of the number of Orders to be sent initially and the expected timeline of processing such Orders.
- Upon actual receipt of the Goods, Vendor can expect a minimum of five business days for products to be inventoried at Mail Everything’s warehouse. After five business days, Vendor’s Orders will begin to be processed and labeled, beginning with outstanding and pending Orders. Mail Everything will plan to fulfill the number of orders which was communicated during onboarding every day. Additional time may be required for special kitting, picking or any alterations in regular process.
- Mail Everything shall thereafter process, package, and ship all Orders within one business day of actual receipt of the Order from Vendor provided that proper inventory amounts exist and there are no issues with the Order reported to Vendor. This provision shall not apply to Orders that are altered, Orders with low inventory items (less than 10 items in stock), held Orders and bulk Orders.
- Vendor shall provide Mail Everything with an expectation of the date to begin shipping products, which shall conform to the terms of this Agreement.
- Vendor shall be solely responsible for the accuracy of any information provided to Mail Everything and/or inputted onto Mail Everything’s website. Vendor agrees that Mail Everything shall not be liable for any delay, loss, damage or costs as a result of any inaccurate information provided by Vendor to Mail Everything or any information inputted incorrectly by Vendor onto Mail Everything’s website.
- Shippable Addresses.
- Vendor is solely responsible for the accuracy and deliverability of Order shipping addresses. Mail Everything may, at its sole discretion, verify Order shipping addresses, but this is not a replacement for merchant address diligence and verification. Vendor agrees and acknowledges that Mail Everything has no obligation to verify any shipping addresses by Vendor.
- If Mail Everything provides an Order shipping estimate on the basis of an address later discovered to be inaccurate or incomplete, Vendor is solely responsible for any applicable address correction fees, any difference in shipping cost or for any other costs or fees due to the incomplete or inaccurate address. Examples of discrepancies for which Vendor may be responsible include, but are not limited to, incomplete addresses, commercial/residential address status, and rural address status.
- International Shipping.
Vendor agrees that Mail Everything shall not be liable for any delay, loss or damage as a result of any Goods shipped internationally. Mail Everything shall not provide any refunds for or guarantee any international shipments. Mail Everything recommends that Vendor track and insure all international shipments. IT IS VENDOR’S SOLE RESPONSIBILITY TO PROTECT ITSELF FROM INTERNATIONAL FRAUD. IT IS VENDOR’S SOLE RESPONSIBILITY TO PAY ALL FEES RELATED TO ORDERS WHETHER THE ORDER IS FRAUDULENT OR THE PRODUCT IS DELIVERED OR NOT.
- International Returns.
Shipments that are not delivered are often returned by the Carrier and assessed return shipping, brokerage, and returns processing carrier fees. These fees assessed by the Carriers are billed through to merchants, often without notice. Mail Everything strives to work with Vendors to circumvent International returns or abandoned inventory at the Vendor’s request; however, this is done on a best efforts basis and Mail Everything reserves the right to access fees to the value of the original shipping cost.
- International CDT.
Customs, Duties and Taxes (“CDT”) on any international shipment charged by the Carrier are the responsibility of the Vendor and will be charged back to the Vendor regardless of whether they were or were not in the initial shipping estimate, or whether the order was or was not delivered.
All returned shipments will be assessed a return shipment fee equivalent to the shipping fee to the original destination. Returned shipments will be returned to a Mail Everything distribution center, unless otherwise specified. If the returned shipment is requested to be shipped to a new location, the shipment will be treated as a new shipment and will incur standard shipping charges. Vendor shall be solely responsible for any fees assessed by any Carrier as a result of any shipments of Goods that are returned to Mail Everything by the Carrier for any reason whatsoever
- Required Removals.
Mail Everything may, at its sole discretion, require that Vendor remove unsuitable or unsellable Goods from its distribution centers. Mail Everything will notify Vendor if it has any inventory that requires removal. If Vendor does not remove the inventory within 30 days of receiving a required removal notice, Mail Everything may dispose of the inventory listed in the required removal notice. Vendor is responsible for any related fees. Unsellable inventory is not in sellable condition.
- Abandoned Account.
If Vendor’s Service Fees remain unpaid for a period greater than 30 days, then Mail Everything reserves the right, at its sole discretion, to reclassify Vendor’s Account as an “Abandoned Account.” Additionally, any Account that remains unpaid for greater than 60 days will automatically be deemed an Abandoned Account. Upon an Account becoming an Abandoned Account, all rights to ownership of the Account Balance and Inventory would then immediately be forfeited by Vendor. Inventory will become immediately and irrevocably unavailable to Vendor, and liquidation proceedings would begin. Vendor agrees the inventory would be free and clear of liability, and that Vendor would assume any liability therefore. Vendor would have no rights to the liquidation proceeds. Vendor would also remain liable for any pending Service Fees above and beyond the liquidation proceeds.
- Vendor Data.
- Vendor retains all right, title and interest in and to the Vendor Data, other than the limited rights expressly granted in this Section 13. For purposes of this Agreement, “Vendor Data” means any and all information collected and/or stored by or on behalf of Mail Everything in connection with Vendor’s use of the Services, excluding data and information relating to the operation and/or performance of the Mail Everything Platform.
- Nothing shall be construed to restrict, impair, encumber, alter, deprive or adversely affect the Vendor Data, or any of Vendor’s rights or interests therein. Vendor hereby grants Mail Everything the non-exclusive right and license to (a) copy, use, modify, distribute, display and disclose Vendor Data solely to the extent necessary to provide the Service to Vendor pursuant to the TOS, (b) copy, modify and use Vendor Data in connection with internal operations and functions, including, but not limited to, operational analytics and reporting, internal financial reporting and analysis, audit functions and archival purposes and (c) copy, use, modify, distribute, display and disclose Vendor Data on an aggregate and anonymized basis for marketing purposes.
- Force Majeure.
Mail Everything shall not be liable for any delays or inability to perform the Mail Everything Service caused by forces beyond Mail Everything’s control including, without limitation, acts of God or act of third party service providers including but not limited to carriers and postage systems. When Inventory is ordered out, in the case of acts of God, war, terrorism, public enemies, seizure under legal process, strikes, lockouts, riots and civil commotions, or any reason beyond Mail Everything’s control, or because of loss or destruction of Inventory for which Mail Everything is not liable, or because of any other excuse provided by law, Mail Everything shall not be liable for failure to carry out such instructions and Inventory remaining in storage will continue to be subject to regular storage charges. If Mail Everything has exercised reasonable care and is unable, due to causes beyond its control, to affect delivery before expiration of the current storage period, the Inventory will be subject to storage charges for each succeeding storage period.
- Representations and Warranties.
You represent and warrant to Mail Everything that (i) you have full power and authority to enter into this TOS; (ii) you own all Your Content or have obtained all permissions, releases, rights or licenses required to engage in your posting and other activities (and allow Mail Everything to perform its obligations) in connection with the Service without obtaining any further releases or consents; (iii) Your Content and other activities in connection with the Service, and Mail Everything’s exercise of all rights and license granted by you herein, do not and will not violate, infringe, or misappropriate any third party’s copyright, trademark, right of privacy or publicity, or other personal or proprietary right, nor does Your Content contain any matter that is defamatory, obscene, unlawful, threatening, abusive, tortious, offensive or harassing; and (iv) you are eighteen (18) years of age or older.
You have the right to terminate your account at any time, provided you do not have a balance on your account (other than any amounts subject to a good faith dispute) by sending a cancellation request to support@MailEverything.com. Subject to earlier termination as provided below, Mail Everything may terminate your Account and this TOS at any time by providing thirty (30) days prior notice to the administrative email address associated with your Account. In addition to any other remedies we may have, Mail Everything may also terminate this TOS upon thirty (30) days’ notice (or ten (10) days in the case of nonpayment), if you breach any of the terms or conditions of this TOS. Mail Everything reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof). All of Your Content on the Service (if any) may be permanently deleted by Mail Everything upon any termination of your account in its sole discretion. However, all accrued rights to payment and the terms of Section 4-12 shall survive termination of this TOS.
- DISCLAIMER OF WARRANTIES.
The Service may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by Mail Everything or by third-party providers, or because of other causes beyond our reasonable control, but Mail Everything shall use reasonable efforts to provide advance notice in writing or by email of any scheduled service disruption. HOWEVER, THE SERVICE, INCLUDING THE MAIL EVERYTHING PLATFORM AND CONTENT, AND ALL SERVER AND NETWORK COMPONENTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, AND COMPANY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR VIRUS-FREE, NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICE, AND NO INFORMATION, ADVICE OR SERVICE OBTAINED BY YOU FROM COMPANY OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS TOS.
- Mail Everything is not the importer of record for Inventory stored at Mail Everything. Mail Everything shall not be held liable for complying with your instructions through the Mail Everything Service. You understand that Mail Everything does not inspect your Inventory nor does Mail Everything take responsibility for the business decisions that you make and implement through the Mail Everything Service. For example, Mail Everything cannot control or ensure that a buyer or seller with whom you do business will remit payment for Inventory in accordance with your agreement with them. For purposes of clarity, Mail Everything is not the Merchant of Record for any of your Inventory. Mail Everything is not responsible for items damaged during the pick and pack process or for breakage of items during transit that have been picked and packed by Mail Everything.
- LIMITATION OF LIABILITY.
- UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (WHETHER IN CONTRACT, TORT, OR OTHERWISE) SHALL COMPANY BE LIABLE TO YOU OR ANY THIRD PARTY FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST SALES OR BUSINESS, LOST DATA, OR (B) FOR ANY DIRECT DAMAGES, COSTS, LOSSES OR LIABILITIES. THE PROVISIONS OF THIS SECTION ALLOCATE THE RISKS UNDER THIS TOS BETWEEN THE PARTIES, AND THE PARTIES HAVE RELIED ON THESE LIMITATIONS IN DETERMINING WHETHER TO ENTER INTO THIS TOS.
- Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply to you. IN THESE STATES, COMPANY’S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. [Form, § 8.2]
- Damage or Loss of Inventory. INVENTORY INSURANCE IS AVAILABLE. IN THE EVENT OF LOSS, DAMAGE OR DESTRUCTION OF INVENTORY (“INVENTORY LOSS”) FOR WHICH MAIL EVERYTHING IS LEGALLY LIABLE, YOU DECLARE THAT MAIL EVERYTHING’S LIABILITY SHALL BE LIMITED $.50 PER POUND FOR SAID LOST, DAMAGED, AND/OR DESTROYED INVENTORY. PROVIDED, HOWEVER THAT WITHIN A REASONABLE TIME AFTER INVENTORY IS RECEIVED, YOU MUST ADD INVENTORY INSURANCE ON PART OR ALL OF THE INVENTORY IN WHICH CASE AN INCREASED CHARGE WILL BE MADE BASED UPON SUCH INCREASED COVERAGE; FURTHER PROVIDED THAT NO SUCH COVERAGE SHALL BE VALID UNLESS PAID FOR BEFORE LOSS, DAMAGE OR DESTRUCTION TO ANY PORTION OF THE INVENTORY HAS OCCURRED. IN NO EVENT SHALL MAIL EVERYTHING BE LIABLE FOR ANY LOST SALES REVENUE FROM INVENTORY LOSS. MAIL EVERYTHING’S MAXIMUM LIABILITY FOR INVENTORY LOSS WILL BE CAPPED AT 5% OF THE TOTAL PRODUCT VALUE OR ONE MONTH OF THE AVERAGE BILLABLE STORAGE, WHICHEVER IS LOWER (“INVENTORY DAMAGES CAP”). FOR GREATER COVERAGE, YOU MUST ADD INVENTORY INSURANCE IN YOUR ACCOUNT SETTINGS ON THE INVENTORY THAT YOU WISH COVERED BY INSURANCE, IN WHICH CASE AN INCREASED CHARGE WILL BE MADE BASED UPON SUCH INCREASED COVERAGE; FURTHER PROVIDED THAT NO SUCH COVERAGE SHALL BE VALID UNLESS PAID FOR BEFORE LOSS, DAMAGE OR DESTRUCTION TO ANY PORTION OF THE INVENTORY HAS OCCURRED.
- Inventory Count Inaccuracies. IN THE EVENT OF INVENTORY LOSS DUE TO INVENTORY COUNT INACCURACIES, INACCURATE INVENTORY COUNTS DURING RECEIVING OR INVENTORY COUNT INACCURACIES AT ANY TIME THAT MAIL EVERYTHING IS IN POSSESSION OF INVENTORY FOR WHICH THE CLAUSES ABOVE ARE DETERMINED TO BE INAPPLICABLE AND MAIL EVERYTHING IS HELD LEGALLY LIABLE, YOU AGREE THAT IT WILL BE CONSIDERED AN “INVENTORY LOSS” AND MAIL EVERYTHING’S LIABILITY SHALL BE LIMITED AS STATED IN 18.3. ABOVE. IN NO EVENT SHALL MAIL EVERYTHING BE LIABLE FOR ANY LOST SALES REVENUE FROM THE INVENTORY LOSS DUE TO INVENTORY COUNT INACCURACIES.
- Exclusive Remedy. MAIL EVERYTHING’S LIABILITY REFERRED TO IN THIS SECTION SHALL BE YOUR EXCLUSIVE REMEDY AGAINST MAIL EVERYTHING FOR ANY CLAIM OR CAUSE OF ACTION WHATSOEVER RELATING TO LOSS, DAMAGE AND/OR DESTRUCTION OF INVENTORY AND SHALL APPLY TO ALL CLAIMS INCLUDING INVENTORY SHORTAGE AND MYSTERIOUS DISAPPEARANCE CLAIMS UNLESS YOU PROVE BY AFFIRMATIVE EVIDENCE THAT MAIL EVERYTHING CONVERTED THE INVENTORY TO ITS OWN USE. YOU WAIVE ANY RIGHTS TO RELY UPON ANY PRESUMPTION OF CONVERSION IMPOSED BY LAW.
You shall defend, indemnify, and hold harmless Mail Everything from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, arising or resulting from your breach of this TOS, any of Your Content, or your other access, contribution to, use or misuse of the Service. Mail Everything shall provide notice to you of any such claim, suit or demand. Mail Everything reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting Mail Everything’s defense of such matter.
- S. Government Matters.
You may not remove or export from the United States or allow the export or re-export of the Service or anything related thereto, or any direct product thereof in violation of any restrictions, laws or regulations of the United States Department of Commerce, the United States Department of Treasury Office of Foreign Assets Control, or any other United States or foreign agency or authority. As defined in FAR section 2.101, the software and documentation installed by Mail Everything on your Equipment (if applicable) are “commercial items” and according to DFAR section 252.227 7014(a)(1) and (5) are deemed to be “commercial computer software” and “commercial computer software documentation.” Consistent with DFAR section 227.7202 and FAR section 12.212, any use modification, reproduction, release, performance, display, or disclosure of such commercial software or commercial software documentation by the U.S. Government will be governed solely by the terms of this TOS and will be prohibited except to the extent expressly permitted by the terms of this TOS.
You may not assign this TOS without the prior written consent of Mail Everything, but Mail Everything may assign or transfer this TOS, in whole or in part, without restriction.
If any provision of this TOS is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this TOS will otherwise remain in full force and effect and enforceable. Both parties agree that this TOS, together with any attachments, addendums or service orders, is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this TOS, and that all waivers and modifications must be in a writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this TOS and you do not have any authority of any kind to bind Mail Everything in any respect whatsoever. In any action or proceeding to enforce rights under this TOS, the prevailing party will be entitled to recover costs and attorneys’ fees. All notices under this TOS will be in writing and will be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by facsimile or email; the day after it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested.
- Governing Law.
This TOS shall be governed by the laws of the State of ILLINOIS without regard to the principles of conflicts of law. Unless otherwise elected by Mail Everything in a particular instance, you hereby expressly agree to submit to the exclusive personal jurisdiction of the courts of the State of Illinois and of the United States of America located in Illinois, for the purpose of resolving any dispute relating to your access to or use of the Service.
- Addendum for the applicable users of the Mail Everything 2-Day Express Program
- Acceptance of Terms
- By electing the Mail Everything 2-Day Express Shipping Option, you acknowledge that you have selected the Express Shipping Option and you have read, understood, and agree to be bound by these Express Fee Terms & Conditions.
- Express Shipping Option
- Mail Everything provides an Express Shipping Option in qualifying geographic areas.
- The “Express Shipping Option” is defined as a shipment with a transit time of two business days once fulfilled by Mail Everything, with a cutoff time of 12:00 PM local time Monday through Friday.
- The Mail Everything 2-Day Express Shipping Option is only available in select zip codes in the United States, the list of which is available upon request. Mail Everything reserves the right to modify such list of qualifying zip codes in its sole discretion and shall not be required to provide you with notice of any such modifications. The qualifying zip codes may also fluctuate in connection with the amount of your on hand inventory.
- Mail Everything will be responsible for processing and routing shipments within the time frame set forth above.
- Vendor Agreements
- You agree to maintain inventory levels of a minimum of four weeks of “on hand inventory.” “On hand inventory” shall be calculated by multiplying the most recent two weeks of sales by two.
- You agree to send replenishment inventory to a fulfillment center designated by Mail Everything promptly upon request by Mail Everything.
- You agree that Mail Everything may move inventory as reasonably required in Mail Everything’s discretion to enable and ensure coverage for the Express Shipping Option.
- Express Shipping Option Fee
- Upon receipt of Vendor’s selection of the Express Shipping Option, Mail Everything will advise Vendor of the fee (the “Express Shipping Option Fee”) for such service, and Vendor shall pay the Express Shipping Option Fee.
- The Express Shipping Option Fee shall be considered a Service Fee.
- Acceptance of Terms